Today, we’re excited to announce that Multiplayer has officially received our SOC 2 Type II report.

At Multiplayer, we believe everyone deserves the power of a proactive executive assistant. Whether you’re an IT Director trying to empower your employees with AI assistance, a Sales Leader trying to crush your goals by moving through your inbox faster, or a Real Estate Agent using AI to make every client interaction feel personal, we’re building a secure solution to help you reclaim your focus.

This report independently validates the security practices we’ve had in place since day one and reaffirms our commitment to keeping your data secure.

Wait, why does this matter?

As more professionals and teams embrace and experiment with AI, you should feel comfortable utilizing cutting-edge tools without worrying about your data’s security. 

SOC 2 compliance makes it easy to reassure your IT and security teams that Multiplayer meets the highest industry standards. It gives you the confidence to bring Multiplayer into your professional workflow, regardless of your team’s size.

What SOC 2 confirms

Essentially, this report confirms that Multiplayer maintains rigorous industry standards for data protection. The audit includes a detailed breakdown of our:

• Limited access to data: We strictly limit access to customer data to only the personnel who need it to perform their jobs.

• Continuous monitoring: We run continuous compliance monitoring to ensure our security configurations are always active and effective.

• Security awareness: Every new hire at Multiplayer undergoes background checks and ongoing security training to ensure your data stays in safe hands.

Above and beyond: We are "Privacy First"

We didn’t have to rebuild Multiplayer to pass this audit. In fact, because of our architecture, we completed our requirements checklist three months ahead of schedule. The audit simply validates the "Privacy First" systems and architecture already in place.

What we mean by Privacy First: 

• No training with your data: Your data is never shared, sold, or used to train third-party AI models.

• Minimal footprint: We don't store your emails. We only process the data necessary to provide your assistant’s services.

• No human QA: Unlike some AI services, no human reviewers are reading your private data unless you explicitly grant us permission to help fix a bug.

• You stay in control: Multiplayer is your assistant, not your replacement. We never send or delete anything without your permission, and you can audit every action in your Activity Log.

Building the future of secure work

The promise of AI is immense, but you shouldn't have to trade your privacy to benefit from it. We believe in a future of work built on Trustworthy AI—where you don’t have to question every terms of service or worry about your data with every new feature.

SOC 2 compliance is part of our continuing goal to build a first-class, proactive executive assistant that anticipates your needs, clears the noise, and lets you focus on the work that actually matters.

As we scale and add new features that help you reclaim your focus, our commitment to you is that security will remain the foundation of everything we build.