Security and trust center

Your inbox is personal. We treat it that way.

Multiplayer works with your most sensitive conversations, so we built it to earn that trust. Here is exactly how.

SOC 2 Type II

An independent audit of how we protect data over time, not just on the day of the review.

CASA Tier 2 verified

Google requires apps that read Gmail to pass an independent security assessment. Multiplayer has passed it.

YOUR DATA

YOUR DATA

What we store, and what we don’t.

What we store, and what we don’t.

STORED

STORED

The details your assistant needs

Who you talk to, what was discussed, and what was promised, with a pointer back to the original message.

Meeting transcripts

So your notes, summaries, and follow-ups have something to draw on.

A picture of how you work

A synthetic sample of your writing style, tuned as you edit drafts, plus your meeting preferences, learned from how you actually schedule.

NOT STORED

NOT STORED

Your emails

They stay in Gmail or Outlook, where they already live.

Meeting audio or video

Audio is processed to create your transcript, then not kept.

Anything to train AI

Your data is used only to assist you.

Everything is encrypted in transit and at rest. Your data is never sold, and never used to train AI models.

Everything is encrypted in transit and at rest. Your data is never sold, and never used to train AI models.

TRANSPARENCY

See everything it does, and why.

See everything it does, and why.

The activity log shows every action your assistant takes, from labeling an email to drafting a follow-up, along with the reasoning behind it. Nothing happens out of sight.

Activity log

Archived 14 emails

9:12 AM

Why: Cold sales outreach you have not replied to before.

Drafted a reply to Priya Shah

9:14 AM

Why: She asked a direct question and is waiting on you.

Kept Marcus on Awaiting reply

Yesterday

Why: He acknowledged your question but did not answer it.

Labeled invoice as Finance

Yesterday

Why: Billing email from a vendor you pay monthly.

OUR COMMITMENTS

OUR COMMITMENTS

What Multiplayer will never do.

What Multiplayer will never do.

Send without you

Every draft waits for your review.

Delete your email

Archived mail stays in your account: All Mail in Gmail, the Archive folder in Outlook. We only delete drafts we wrote that you did not send.

Sell your data

Not to advertisers, not to anyone.

Train AI on it

Your conversations are used only to help you.

MEETINGS

How meeting notes work.

How meeting notes work.

On the web, a notetaker asks to join your call. On Mac, the app listens from your computer and no bot joins. Either way, audio is processed securely in the cloud and only your transcript is stored.

As with any recording tool, letting participants know is up to you, wherever the law requires it.

CONTROL

You can leave anytime.

You can leave anytime.

Disconnect your email and calendar, or delete your data, right from your settings. No support ticket, no waiting on us.

Security questions?

Security questions?

Need our SOC 2 report, or have a question from your IT team? We are happy to help.

Need our SOC 2 report, or have a question from your IT team? We are happy to help.

Try it free for 14 days.

Try it free for 14 days.

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